Faculty Publications

2010

Esposito, M., & Cavelzani, A. (2010). Emotional Hospitality, Tate Enterprises, Oklahmoma, USA (forthcoming).

Esposito, M. et al; (2010). Sustainable Development for Mankind III, Boris Maraz Publishing, Slovenia (forthcoming).

Esposito, M., Williams, L. (2010). The M3C- Model of Cooperative Contextual Change, Tate Enterprises, Oklahoma, USA (forthcoming).

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2009

Esposito, M (2009). Put your Corporate Responsibility Act Together, Tate Enterprises, Oklahoma, USA.

Esposito, M. (2009). Sustainable Strategies in Travel and Tourism, IRDO, Slovenia (forthcoming).

Parameswaran, S. (2009). Futures and options: Concepts and applications, McGraw-Hill New Delhi.

Sahay, V, S. (2009). Yield Management: Application of Information Technology Across the Service Industry, Advances in Technology and Innovation in Marketing, Macmillan India, 376-385.

Sahay, V.S., Mohd, L., Sahay, B.S., & Waheed K.A. (2009). The Risk Perspectives of Supply Chain Partners Relationship, Materials Management Review, 5 (4), 24-29.

Sahay, V. S., Mohd, L., Sardana, G.D., & Sahay, B.S. (2009). Supply Chain Partners Trust Building Process through Risk Evaluation – The Perspectives of UAE Packaged Food Industry. Supply Chain Management: an International Journal, 14(4), 280-290.

Bashar, O.K.M.R., & Khan, H. (2009). Liberalisation and growth in Bangladesh: An empirical investigation. The Bangladesh Development Studies, 32(1), 61-76.

Khan, H., & Bashar, O.K.M.R. (2009). The Prospects of Islamic banking and finance in Singapore: A brief assessment. Journal of Islamic Banking and Finance, 26(2), 36-44.

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2008

Davidsson, P., Steffens, P. D., & Fitzsimmons, J. R. (2008). Growing Profitable or Growing from Profits: Putting the Horse in Front of the Cart? Journal of Business Venturing, 24(4): 388-406.

McKechnie, D. S., & Grant, J. (December 2008). Marginalizing Business in a Business School: Business Schools Seeking Recognition on the World Education Stage, International eJournal of Excellence in Education, 2 (1).

McKechnie, D. S., Grant, J., & Marios, K. (September 2008). Positions and Positioning: strategy simply stated, (UAE aviation sector) Business Strategy Series, Emerald Group, 9 (5), 224-230.

Sahay, V.S., Ranjan, Thakur, Sahay, B.S., & Nicholas. (2008). Service Quality Measurement Scales: SERVQUAL vs SERVPERF, Redefining Business Horizons, Macmillan India, 149-158.

Sahay, V. S., Mohd, L., Sahay, B.S., Ranjan, Thakur & Nicholas. (2008). Redefining Trust in Supply Chain Partners Relationship, Redefining Business Horizons, Macmillan India, 88-103.

Sahay, V. S., & Agarwal, R. (2008). Fighting for the Himalayas. Sahay, Thatchenkery & Sardana, Handbook on Management Cases, Allied Publishers, 385-390.

Varma, S., Wadhwa, S., Deshmukh, S. G. (2008).Evaluating petroleum supply chain performance: Application of Analytical Hierarchy Process to Balanced Scorecard. Asia Pacific Journal of Marketing & Logistics, 20(3), 343-356.

Varma, S., Wadhwa, S., Deshmukh, S. G. (2008).Using DEA to measure performance of process industry supply chains. IME Journal, 2 (2), 29-36.

Bedi, K. (2008). Experiences of hybrid corporate training programmes at an online academic institution. In J. Fong, R. Kwan, & F.L. Wang (Eds.), ICHL 2008, LNCS 5169 (pp. 271-282). Heidelberg: Springer (forthcoming).

Bedi, K. (2008). Measurement & improvement of service quality at the OPD of a large service hospital. The International Journal of Excellence in Healthcare Management, 1(2).

Lange, H. (2008). Transforming the leader within. Paper presented at the China Economic Review Conference: Leading through Change - Overcoming the Leadership Challenge in China and a Globalised World, 25 March 2008, Shanghai, China.

Gullett. E. (2008). Quality assessment of e-facilitators. In Francisco Jose Garcia Peñalvo (Ed.), Advances in e-learning: Experiences and methodologies (pp. 318-328). Hershey, PA: Information Science Reference.

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2007

Parameswaran, S., Hegde, S. (2007). Futures markets: 200 Questions & Answers, John Wiley, Singapore.

Sahay, V. S. & Singh, H. (2007). Melange: The Highway Mall, Roger Stough & G.D. Sardana, Select Cases on Management, Allied Publishers, 95-118.

McKechnie, D. S., Grant, J., Golawala, & Shabbir, F. (July 2007). The United Arab Emirates: The twenty-first century beckons, Thunderbird International Business Review, 49 (4), 507-533.

McKechnie, D. S., Grant, J., & Vishal, B. (March/April 2007). Observation of Listening Behaviors in Retail Service Encounters, Managing Service Quality, 17 (2), 116-133.

Varma, S., Wadhwa, S., Deshmukh, S. G. (2007). Supply chain characteristics of the petroleum industry: The Indian context. South Asian Journal of Management, 14(2), 107-122.

Gullett, E., & Sixl-Daniell, K. (2007). Addressing cross-cultural learning styles in e-learning. In Sankaran Manikutty (Ed.), Learn international: Intercultural communication and competence: Learning, teaching and research in a borderless world (pp. 90-102). India: Macmillan.